Privacy Policy
Last Updated: January 2026
1. Introduction
OzWellPet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by OzWellPet. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
- Account Information: When you create an account, we collect your name, email address, and authentication details via our partner, Clerk.
- Pet Data: We collect information about your pets, including names, breeds, medical records, vet contacts, and photos.
- Location Data (SOS Feature): If you use the "Lost Pet" or GPS alert features, we may collect and store location data provided by the device used to scan your pet's QR code. This is used solely to help reunite you with your pet.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Send automated vaccine reminders and security alerts.
- Display your pet's emergency medical information to public users who scan your pet's ID tag (only the information you choose to make public).
4. Publicly Visible Information
Please be aware: The "Pet Passport" features of this app are designed to be public. When you create a pet profile, the data associated with that pet (specifically Name, Breed, Medical Alerts, and Emergency Contact Phone) is accessible to anyone who scans the specific QR code or visits the unique URL.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@ozwellpet.com.